Ty Privacy Policy
This policy describes how Ty handles information submitted through this website when visitors ask about toys, gift planning, product categories, or support.
Information you provide
When you submit an inquiry, we may collect your name, email address, phone number, company, country or region, product interest, and message. This information helps us respond with relevant plush, stuffed toy, squishy, slime, fidget toy, or gift planning guidance. Please do not include unnecessary sensitive information.
How information is used
Ty uses inquiry information to answer questions, prepare product suggestions, support website communication, and improve the clarity of our pages. We may also use aggregated, non-identifying patterns to understand which categories and play topics visitors find most helpful.
Sharing and retention
We do not sell inquiry information. Information may be shared with service providers who help operate the website or manage responses, but only for appropriate support purposes. We keep information for as long as needed to respond, maintain records, or meet reasonable legal and operational needs.
Your choices
You may contact us to ask for an update, correction, or deletion of inquiry information where applicable. You can also choose not to submit optional fields. If you prefer a shorter message, provide only the category, age range, occasion, and a return email address.